Last updated: August 5, 2026
Welcome to Rosie’s Rentals, LLC. These Terms of Use govern your access to and use of our website, mobile application, electric bike rental services, vehicles, features, and related content. By accessing the website, registering for an account, renting a vehicle, or using any part of the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service. Riding and operating electric vehicles involves inherent risks, including property damage, bodily injury, or death. By using the Service, you knowingly and voluntarily assume those risks.
1. About Rosie’s Rentals, LLC
Rosie’s Rentals, LLC provides electric vehicle rental services, including electric bikes and related rental applications and services. These Terms apply whenever you visit our website, register for the Service, rent a vehicle, or otherwise use any part of the Service.
You represent that you are legally able to enter into a binding agreement. The Service is not intended for children under 14 years of age. If you are not eligible to use the Service or do not agree with these Terms, you may not use the Service.
Rosie’s Rentals, LLC may modify, suspend, or discontinue the Service, or any portion of it, at any time with or without notice. Rosie’s Rentals, LLC will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.
2. Registration for Service
To use the Service, you must register on Rosie’s Rentals, LLC’s website or mobile app. You agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the Service’s registration form (“User Data”) and (b) maintain and promptly update the User Data to keep it accurate and current. You agree that Rosie’s Rentals, LLC may use your User Data to provide the Service. If you provide any information that is inaccurate or not current, or Rosie’s Rentals, LLC has reasonable grounds to suspect that such information is inaccurate or not current, Rosie’s Rentals, LLC has the right to suspend or terminate your account and refuse any and all current or future use of the Service.
3. Network Access and Devices
You are responsible for obtaining the data network access necessary to use the Service. Your mobile network’s data and messaging rates and fees may apply if you access or use the Service from a wireless-enabled device. You are responsible for acquiring and updating compatible hardware or devices necessary to access and use the Service and any updates thereto. Rosie’s Rentals, LLC does not guarantee that the Service, or any portion thereof, will function on any particular hardware or devices. In addition, the Service may be subject to malfunctions and delays inherent in the use of the Internet and electronic communications.
4. Responsibility During Rentals
You are responsible for the vehicle from the moment it is unlocked until it is properly returned. You may be charged for repair costs, cleaning, recovery, loss of use, or full replacement if a vehicle is damaged, lost, stolen, improperly parked, removed from authorized areas, or otherwise misused.
5. Fleet Telemetry, GPS Tracking, and Remote Disable
You acknowledge and agree that vehicles may be equipped with telemetry systems, including GPS tracking, cellular connectivity, motion sensors, and remote control or immobilization capabilities.
Rosie’s Rentals, LLC may collect and use telemetry data including location, usage patterns, speed, battery status, and operational data for safety, theft prevention, billing, fleet management, enforcement of these Terms, and compliance purposes.
Rosie’s Rentals, LLC reserves the right, in its sole discretion, to remotely disable, immobilize, restrict, or limit the operation of any vehicle if Rosie’s Rentals, LLC reasonably believes that the vehicle is being misused, operated outside authorized areas, stolen, unsafe, or in violation of these Terms. Remote disablement may occur without notice and does not relieve you of liability or payment obligations.
6. Payments
You must add a valid payment method to your account. You agree to pay all fees, charges, penalties, and taxes incurred in connection with your use of the Service.
7. User Conduct and Account Security
You are responsible for the security of your password and access to your account. We use reasonable security measures to protect against unauthorized access to your account, but no service is completely secure from unauthorized intrusion. You agree to immediately notify Rosie’s Rentals, LLC of any unauthorized use or your account or password, or any other breach of security, and to accept all risks of unauthorized access to the User Data and any other information you provide to Rosie’s Rentals, LLC.
You agree not to (and do not allow any third party to) (a) access the Service by any means other than through the interface that is provided by Rosie’s Rentals, LLC for use in accessing the Service; (b) copy, modify, create a derivative work from, reverse engineer, reverse assemble or otherwise attempt to discover any source code, rent, lease, loan, sell, distribute or create derivative works based on the Service, the software or Content available on the Service (other than Content that you may submit), in whole or in part;(c) upload, post, email, transmit or otherwise make available any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (d) interfere with or disrupt the Service or servers or networks connected to the Service, or disobey any requirements, procedures, policies or regulations of networks connected to the Service; (e) access (or attempt to access) the Service or the Content through any automated means (including the use of any script, web crawler, robot, spider, or scraper), (f) forge or manipulate identifiers in order to disguise the origin of any access (or attempted access) to the Service, or (g) use the Service other than for its intended purpose, as determined by Rosie’s Rentals, LLC.
You acknowledge, consent and agree that Rosie’s Rentals, LLC may access, preserve and disclose your User Data, Payment Method information and other information if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to: (a) comply with legal process; (b) enforce the Terms; (c) respond to claims that any material on the Service violates the rights of third parties; (d) respond to your requests for customer service; or (e) protect the rights, property or personal safety of Rosie’s Rentals, LLC, its users and the public. Subject to the foregoing, Rosie’s Rentals, LLC will use reasonable efforts to maintain the confidentiality of your User Data and Payment Method information.
You may connect with other users and share information online through the Service. Rosie’s Rentals, LLC has no control over the truth, accuracy, quality, legality, or safety of postings made by users of the Service. Rosie’s Rentals, LLC shall have no responsibility to confirm the identity, qualifications, background, or abilities of users. You shall at all times exercise common sense and good judgment when dealing with any user of the Service.
8. Third-Party Services and Advertisers
Rosie’s Rentals, LLC may place ads in the Service and/or provide links to websites, products and services offered by third parties. Rosie’s Rentals, LLC is not responsible for the availability of such external sites or resources and does not endorse and is not responsible or liable for any content, advertising, product, service or other materials on or available from such sites or resources.
9. Proprietary Rights
You acknowledge and agree that the Service, any necessary software used in connection with the Service (if any) and any content available on the Service contain proprietary and confidential information that is protected by applicable intellectual property and other laws.
The term Rosie’s Rentals, LLC, the Rosie’s Rentals, LLC logo and other Rosie’s Rentals, LLC logos and product and service names are the exclusive trademarks of, and are owned by, Rosie’s Rentals, LLC, Inc., and you may not use or display such trademarks in any manner without Rosie’s Rentals, LLC’s prior written permission. Any third-party trademarks or service marks displayed on the Service are the property of their respective owners.
10. Liability and Assumption of Risk
You acknowledge and agree that the use of the Service and vehicles is at your own risk. You take full responsibility for any damage or injury due to your actions while using the Service and vehicles.
You accept liability for all costs and damages that occur due to noncompliance with these Terms.
11. Theft or Accident
If a vehicle is stolen during a rental, you must report the theft immediately to Rosie’s Rentals, LLC and to the police and promptly provide the police report number to Rosie’s Rentals, LLC. Rosie’s Rentals, LLC may charge you the purchase price or replacement value of the vehicle at its discretion.
If you are involved in an accident that results in injury or damage to you, the vehicle, a third party, or property, you must report the accident immediately to both the police and Rosie’s Rentals, LLC and provide the police report number.
12. Use of Vehicles
Vehicles may not be used:
- (a) by persons who are younger than 18 years old
- (b) under the influence of alcohol or drugs
- (c) to carry other persons including children beyond designed seating capacity
- (d) to participate in races
- (e) in stormy weather or other conditions that may cause damage to vehicles or injury to people or other property
- (f) to transport flammable, explosive, toxic or dangerous materials or substances
You are obliged to obey all road, traffic, property, and safety laws and regulations.
Unauthorized modifications or alterations to vehicles are not allowed.
If Rosie’s Rentals, LLC becomes aware of unauthorized or improper use of vehicles, Rosie’s Rentals, LLC may close your account and block you from using the Service in the future.
You may not change, tamper with, or provide the provided lock or access credentials to third parties. In cases where it is found that a lock or digital ignition has been tampered with, a penalty of $250 will be applied.
If you park a vehicle on private property, it is your responsibility to ensure that all regulations for use and parking are followed.
Rosie’s Rentals, LLC may remove vehicles from the Service in its sole discretion for any reason.
13. Indemnification
You agree to indemnify and hold Rosie’s Rentals, LLC and its subsidiaries, affiliates, officers, agents, representatives, employees, partners, and licensors harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Service, your use of the vehicles, your violation of these Terms, or your violation of any rights of another person or entity.
14. Termination
You agree that Rosie’s Rentals, LLC may, under certain circumstances and without prior notice, immediately terminate your account and/or access to the Service. Cause for termination may include breaches of these Terms, requests by law enforcement, account deletion requests, discontinuance or modification of the Service, technical or security issues, inactivity, or nonpayment. Termination may include removal of access to the Service, deletion of account data, and barring further use of the Service. Rosie’s Rentals, LLC shall not be liable to you or any third party for any termination of your account or access to the Service.
15. Applicable Law, Arbitration, and Dispute Resolution
This Service is controlled by Rosie’s Rentals, LLC from its offices within the United States of America. Rosie’s Rentals, LLC makes no representation that the Service is appropriate or available for use in other locations. Those who access the Service from outside the United States do so on their own initiative and are responsible for compliance with applicable local laws.
Any action related to the Service, the Content, or these Terms shall be governed by the laws of Wisconsin and controlling U.S. federal law, without regard to conflicts of laws. You and Rosie’s Rentals, LLC agree that any claim arising out of or related to these Terms will be resolved by mandatory, binding arbitration by a single arbitrator under the auspices of JAMS, in Wisconsin, with the parties sharing equally the costs of arbitration.
To the full extent permitted by law, you agree not to join arbitration with any other party, not to bring claims on a class-action basis, and not to bring claims in a representative capacity.
16. General Terms
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Rosie’s Rentals, LLC as a result of these Terms or your use of the Service. These Terms constitute the entire agreement between you and Rosie’s Rentals, LLC with respect to your use of the Service.
The failure of Rosie’s Rentals, LLC to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. If any provision is found invalid, the remaining provisions remain in full force and effect.
You may not assign or transfer your account or obligations under these Terms without prior written consent. Rosie’s Rentals, LLC may transfer or assign its rights and delegate or use third-party contractors to fulfill its obligations.
Section titles and headings are for convenience only and have no legal or contractual effect. Any rights not expressly granted are reserved.
17. Amendment of Terms
Rosie’s Rentals, LLC may amend these Terms from time to time by posting an amended version on its website and sending written notice. Such amendments will be deemed accepted and become effective 30 days after notice unless otherwise stated. Your continued use of the Service following the effective date will constitute acceptance of the changes.
18. Contact Us
If you have questions about these Terms, please contact Rosie’s Rentals, LLC through our website: https://www.rosies-e-bike-rental.com.
Required Agreement: By selecting “I Agree,” creating an account, renting a vehicle, or using the Service, you acknowledge that you have read, understood, and agree to these Terms of Use.
Signature Agreement
By signing below, I acknowledge that I have read, understood, and agree to these Terms of Use.
